Here's a video introduction of an Empathy Map as well as the steps to create one 👇

https://youtu.be/QwF9a56WFWA?feature=shared

7 Easy Steps to Create a Helpful Empathy Map for Your Newsletter:

1. Define Your Ideal Reader:

The more specific you get, the better.

2. Choose Your Canvas:

Create four quadrants labeled: Says, Thinks, Feels, Does.

3. Brainstorm in Each Quadrant: